Returns

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is returned in fully resaleable condition. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging.

If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.

When you return an unwanted item please let us know whether you would like a replacement or refund.

To return an item please send it to the following address:

Pet Stuff Galore
46 High Street
CHESHAM
Bucks
HP5 1EP

Please be sure to include the order number, telephone number and reason for return.